August 16, 2013
Dear New Core Bank Customer,
In a few short weeks, Centennial Bank and Omaha State Bank will finalize our merger and on Saturday, August 31st, we will commence business as Core Bank.
Our teams have been hard at work, planning for the merger, diligently ensuring that every detail is considered. We have taken the very best from each organization, to create one remarkable new bank.
We are proud of our heritage as a locally owned, community bank. There are some new changes, and so much of what you know and trust is remaining the same.Here is what you can expect:
All of our existing banking center locations will remain open to serve our customers. Former customers of both Centennial Bank and Omaha State Bank can visit and transact business at any of our nine Core Bank banking centers. Each location will be staffed with knowledgeable individuals from both former banks, to help meet your needs. Familiar staff will greet you, working alongside friendly new faces.
12100 West Center Road
Omaha, NE 68144
402 333 9100
9003 South 145th Street
Omaha, Nebraska 68138
402 891 0006
6307 Center Street
Omaha, Nebraska 68106
402 891 6725
15701 Pacific Street
Omaha, NE 68118
402 333 9500
13220 Birch Drive
Omaha, NE 68164
402 431 9200
16805 Q Street
Omaha, NE 68135
402 896 9000
2545 South 180th Street
Omaha, NE 68130
402 697 9400
Village Pointe East
304 North 168th Circle, Suite 213
Omaha, Nebraska 68118
402 891 0004
2433 Silver Street
Ashland, Nebraska 68003
402 944 2111
Hours of operation
Monday – Friday 9:00am-5:30pm
Monday – Friday 7:30am-6:30pm
Our new bank website will be www.corebank.com. Both Centennial Bank and Omaha State Bank’s former website addresses will forward to this new website address.
Online banking will be available at www.corebank.com. Login buttons are located in the top right hand corner of the website. Until February, 2014, customers will use the online banking login buttons associated with their former bank, Centennial Bank or Omaha State Bank. New customers to Core Bank after September, 2013 will use the Core Bank login buttons.
BillPay will be available as it is today.
Both Centennial Bank and Omaha State Bank’s current mobile banking services, text, mobile, and app-based, will continue to work. Both will be updated to the Core Bank logo, and your mobile device may prompt you to install an update to the software on or around September 3rd.
If you’re interested to start using mobile banking, call 402 333 9100 to learn more.
For Omaha State Bank customers, Phone-a-Bank services will continue to be available at 402 333 9109, and 800 897 2265.
Your account numbers will not change.
The permanent routing number for Core Bank will be 104001808, which is the current Omaha State Bank routing number. Centennial Bank customers will transition to this routing number in February, 2014. Centennial Bank’s routing number 104902114, if still in use on checks and deposit slips, will continue to function. If you have recurring payments associated with your bank account, please update to the Core Bank routing number, 104001808.
You will be receiving a new Core Bank debit card, on or about September 3rd. Upon receipt, please activate your new card, and safely dispose of or destroy your former debit card. Please also confirm all recurring transactions that are tied to this card.
You do not need to replace your existing printed checks, although you are welcome to do so. Your current checks and deposit slips will continue to function.
All existing Centennial Bank and Omaha State Bank ATM locations will remain. Additionally, Core Bank participates in the MoneyPass, national surcharge free ATM network, which offers tens of thousands of locations coast-to-coast. Visit www.moneypass.com to learn more.
Effective September 1, 2013 the payment address for former Centennial Bank customers will be changing. For payments, inquiries and to report lost and stolen checks please use the following contact information. Telephone us at 402 333 9100, 1 877 968 7672 outside of the Omaha area. Write us at Core Bank, 12100 West Center Road, Omaha, NE 68144-3990.
Be assured that with this transition, we have established procedures on ensuring that any item sent to the old address is processed with no delay for the next 6 months.
Please visit our website, www.corebank.com, to learn more. Thank you for your business, and for the opportunity to serve you.
John C. Sorrell
President and CEO
Omaha State Bank