Simple preparation can provide peace of mind so you can fully relax and enjoy your trip.
BEFORE YOU GO ON YOUR TRIP
For your security, we monitor Core Bank debit card transactions and look for those that are outside your normal activity. If you will be traveling, it’s best to let us know when and where by simply speaking with a banker or calling our Customer Support team at 402 333 9100.
If you forget to notify us of your travels, we may flag your transaction as suspicious and suspend your debit card for your protection. If we notice abnormal activity, we’ll alert you quickly with a text message. You can simply respond and let us know whether the transaction was yours or not. And don’t worry – if you miss our text, we’ll also try to call you or send you an email. It’s always a good idea to confirm that we have the correct contact information on file so that you’ll receive our messages.
KNOW YOUR LIMITS
While on vacation, it’s not uncommon to make multiple or large purchases that exceed your debit card’s daily withdrawal and purchase limits. If you are unsure of your daily Core Bank debit card limits or need to request an increase, you can speak with our banking center staff or call our Customer Support team at 402 333 9100.
CASH WHEN YOU NEED IT
Getting the cash you need while traveling shouldn’t be a hassle. That’s why you can assess cash surcharge-free from our nationwide network of ATMs. Learn more at MoneyPass.com.
Visa charges a 1% exchange fee when using your Core Bank debit card to purchase items in a foreign currency.
Travelex Currency Services, Inc. provides a convenient way for you to order and exchange foreign currency. More than 70 currencies are available with the ability to order multiple currencies in the same order. Online orders may be placed 24|7, and orders are real-time rate quotes based on current rates. Overnight delivery services are available directly to your home or business. To get more information, obtain a quote, or to place an order now, CLICK HERE. If you need assistance in ordering foreign currency, please speak with a banker.
REPORTING YOUR LOST OR STOLEN DEBIT CARD
During regular banking hours: 402 333 9100
After hours, 24 Hours | 7 Days: 800 236 2442