We are thrilled to celebrate Jessica Suster’s 15-year milestone at Core Bank! Jessica’s unwavering dedication, hard work, and positive attitude have left a profound and lasting impact on our team and clients alike.
Jessica began her career at Core Bank in 2009 as a part-time teller, quickly demonstrating a strong work ethic, exceptional customer service skills, and a commitment to excellence. Her drive for education and continuous learning has been a catalyst for her career advancement at Core Bank. Over the years, she has built a diverse and impressive portfolio of experience, advancing through multiple roles and gaining expertise in retail banking, operations, compliance, and continuous improvement.
Jessica’s career progression includes the following positions:
- Teller: Providing exceptional customer service while building foundational banking knowledge.
- Banker: Developing deeper customer relationships through personalized financial solutions.
- Assistant Banking Center Manager: Leading teams and driving operational efficiency at the branch level.
- Deposit Services Compliance and Controls Officer: Ensuring adherence to regulatory requirements and maintaining internal controls for deposit services.
- Deposit Services Systems and Monitoring Officer: Managing systems and monitoring processes to enhance operational effectiveness.
- Business Analyst: Acting as a liaison with stakeholders to align systems and products with organizational priorities and market trends. Jessica also serves as a subject matter expert, application administrator, and tester for key systems.
Jessica’s expertise, innovative thinking, and customer-first approach make her an invaluable resource for her colleagues and clients. Her ability to deliver creative solutions, coupled with her dedication to excellence, has solidified her reputation as a trusted leader and essential asset within Core Bank and the broader banking industry.
Please join us in congratulating Jessica on 15 extraordinary years of achievement. We are excited to see all that she will continue to accomplish in the years to come!